Wrong AI answers cost you buyers.

82% of B2B software buyers turn to AI for recommendations. Yet 23% of the claims we've checked are wrong. Find out what AI says about your product, and what it’s costing you.

Sources: G2 2026 Buyer Behavior Report,
CATEGORIK Help Desk Insights, Sep 2026, 3 scenarios, 6 models, 9,847 claims

Fact-checking what AI tells your buyers.

We check every claim AI makes about you, model by model, against evidence. Wrong answers never show up in your analytics. They quietly cost you the shortlist.

Buyer asks: What does Freshdesk Enterprise cost for 200 agents?

“$79 $89 per agent/month · annual billing.”

claude-fable-5, claude-sonnet-5, gemini-3.1-pro-preview and gemini-3.6-flash continue to use Enterprise pricing from 2025

FACT-CHECKED 8 SEP 2026

ChatGPT Correct
Claude Out of date
Gemini Out of date

For 200 agents: $15,800 vs $17,800/month - a $24K annual gap.

Discover if AI makes you visible to your ideal buyers.

You name your ICP. We check whether AI recommends you, what it gets wrong about you, and who it puts on the shortlist instead.

Unique insights into your ICPs
Claude Gemini ChatGPT
Mid-size EU
fintech
100%100%87%
Mid-size US
telehealth
45%27%5%
Large US
manufacturing
63%43%58%

CATEGORIK Help Desk Insights, Sep 2026, 3 scenarios, 6 models, 9,847 claims

Turn wrong answers into prioritized fixes, then track what changes.

Every inaccurate claim becomes an evidence-backed action your team can ship - so buyers reach you with accurate expectations, and leads convert.

Task Example rollout

Make the $89 Enterprise rate easy to verify

  • Publish current plan prices in page text and JSON-LD.
  • Link pricing and plan changes from llms.txt.
  • Correct legacy prices on your site and cited sources.
FIX LIVE 10 SEP 2026
Monitoring status
ChatGPT Still correct
Claude Picked up
Gemini Out of date

Following the evidence trail behind every AI recommendation.

See the searches and sources behind each finding - not only the final answer.

See where AI gets your pricing wrong.

Search patterns used by LLMs
  • [Product] pricing [Plan] per agent [Year]
  • [Product] pricing [Currency] [Plan]
  • [Product] pricing [Team size] agents per month
Sources cited by LLMs
First party 36% Pricing & comparisons 38% Reviews & directories 2% Guides & docs 24%

CATEGORIK Help Desk Insights, Sep 2026, 3 scenarios, 6 models, 9,847 claims

See what AI tells buyers about your rivals.

Get a view no GEO dashboard gives you: what each AI model tells buyers about your competitors. Use it to build the strategy that puts you on the shortlist.

Visibility and accuracy of your ICP across competitors

Visibility
  • 99%Freshdesk
  • 100%Zendesk
  • 96%Front
  • 82%Deskpro
Pricing accuracy (% wrong)
Freshdesk 37%
Zendesk 18%
Front 24%
Deskpro 47%

CATEGORIK Help Desk Insights, Sep 2026, 3 scenarios, 6 models, 9,847 claims

ABOUT CATEGORIK

Software discovery now happens in AI conversations you can't see, measure or influence.

We capture what AI is telling buyers, verify it against evidence, and show exactly how your product and its competitors are being represented - so you can see it, measure it and influence it.

CATEGORIK is built by former Gartner executives - the team behind Capterra, Software Advice and GetApp - who’ve helped thousands of vendors grow through software discovery.

  • Thibaut de Lataillade Thibaut de Lataillade Sales & Strategy
  • Louis Raveton Louis Raveton Product & Research
  • Paul Griffiths Paul Griffiths AI, Engineering & Data

Let's connect

Find out what's keeping you off the shortlist.